T&C
General
These Terms & Conditions apply to all enquiries, quotations, sales, orders, delivery arrangements, and services provided by Nihon Industrial Products Pte Ltd.
By submitting an enquiry, requesting a quotation, placing an order, or using our website, you agree to the terms stated below.
Product Enquiries
Customers are encouraged to provide accurate product details, part numbers, drawings, specifications, quantities, and any relevant reference information when submitting an enquiry.
Nihon Industrial Products Pte Ltd will make reasonable efforts to assist with product identification, availability checks, pricing, and lead time information. However, product recommendations and availability are subject to confirmation.
Quotations
All quotations provided are based on the information available at the time of quotation.
Prices, product availability, delivery charges, and lead times may be subject to change without prior notice unless otherwise stated in writing.
A quotation does not constitute confirmation of stock availability or order acceptance until an official order is confirmed and acknowledged by Nihon Industrial Products Pte Ltd.
Orders
Orders are subject to acceptance and confirmation by Nihon Industrial Products Pte Ltd.
Customers are responsible for ensuring that all product details, part numbers, quantities, specifications, and delivery information are correct before confirming an order.
Once an order has been confirmed, changes or cancellations may not be accepted, especially for specially ordered, customised, or non-standard products.
Excusable Delays; Force Majuere
Excuse of Performance. Seller shall not be liable for any ordinary, incidental, or consequential loss or damage as a result of Seller’s delay in or failure of delivery, or installation of Products or performance of Services due to (i) any cause beyond Seller’s reasonable control, (ii) an act of God, nature, act of Buyer, embargo or other government act, authority, regulation or request, fire, flood, the public enemy, theft, explosion, accident, strike, slowdown or other labor disturbance, war, armed conflict, act or threat of terrorism, riot, civil unrest, epidemic, energy shortage, delay in transportation, or (iii) inability to obtain or delay in obtaining or reduced availability (in the normal manner and from the usual source) of necessary labor, materials, components, license or facilities. Should any of the aforementioned events occur, Seller, at its option, may cancel Buyer’s order with respect to any undelivered Products or incomplete Services or extend the delivery date for a period equal to the time lost because of delay. Notice of such election shall be given promptly to Buyer. In the event Seller elects to so cancel the Contract, Seller shall be released of and from all liability for failure to deliver the Products or to perform the Services, including, but not limited to, any and all claims on behalf of Buyer for lost profits, or any other claim of any nature which Buyer might have. If shipping or progress of the work is delayed or interrupted by Buyer, directly or indirectly, Buyer shall pay Seller for all additional charges resulting therefrom.
Allocation. If Seller determines that its ability to meet the demand for products, including the Products, or to obtain labor, materials, components or facilities is hindered, limited or made impracticable due to causes set forth in subsection (a) “Excuse of Performance” above, Seller may allocate its available supply of products (without obligation to acquire additional or other supplies of any such products), including the Products, among itself and its purchasers on such basis as Seller determines to be equitable without liability for any failure of performance which may result therefrom.
3PL & Supply Chain Support
Our 3PL support helps improve coordination, fulfilment, and supply chain efficiency for businesses requiring reliable product movement and management.
Pre- & Post-Purchase Support
From product enquiries to follow-up support, our team is here to assist throughout the customer journey.